Legal

Privacy Policy

Learn how SmartCA collects, uses, and safeguards your personal information.

SmartCA Consultancy Pvt Ltd respects the importance of protecting your privacy. This Privacy Policy explains how SmartCA collects, uses, stores, shares, and safeguards information provided by users when accessing its website, platform, or services.

Definitions

“SmartCA”, “we”, “us”, and “our” refer to SmartCA Consultancy Pvt Ltd. “User” means any individual or entity accessing the SmartCA website, products, or services. “Personal Data” means information that identifies or can reasonably be linked to an individual.

Information We Collect From You

We may collect contact details such as name, email address, phone number, business information, GST numbers, PAN, addresses, billing details, uploaded documents, and system usage data.

We may also automatically collect technical data including IP address, browser type, device identifiers, log files, and interaction metrics for security, analytics, and performance optimization.

Ways of Collecting Information

Information is collected when you create an account, submit forms, upload documents, communicate with support, make payments, or browse the SmartCA website and applications.

Use of Your Personal Information

  • To deliver accounting, tax, and compliance services
  • To verify identity and prevent fraud
  • To communicate service updates and notifications
  • To improve platform functionality and experience
  • To comply with legal and regulatory obligations
  • To process payments and subscriptions

Sharing or Disclosure of Information With Third Parties

SmartCA does not sell personal data. Information may be shared with authorized employees, cloud hosting partners, payment gateways, analytics providers, and government authorities where required by law or to deliver services.

Your Consent

By using SmartCA services, you agree to the collection, processing, storage, and sharing of your information in accordance with this Privacy Policy.

Data Security Precautions

SmartCA uses encryption, firewalls, access restrictions, monitoring systems, and periodic audits to safeguard personal data. While we strive to protect information, no system can be guaranteed to be completely secure.

Third-Party Sites

SmartCA may contain links to external websites or services. We are not responsible for the privacy practices or content of such third parties and encourage users to review their policies separately.

Grievance Officer

Any complaints or questions regarding this Privacy Policy may be addressed to our Grievance Officer:

Email: support@smartca.in

Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising from its interpretation or implementation shall be subject to the exclusive jurisdiction of Indian courts.

FAQs

Frequently Asked Questions

Everything about SmartCA and our services.

What is SmartCA, and how can it benefit my business?

SmartCA is an advanced accounting and compliance platform designed to streamline financial management. It simplifies GST filings, TDS returns, E-way bill generation, and statutory compliances to make operations efficient and error-free.

Is SmartCA suitable for small businesses, or is it meant for larger enterprises?

SmartCA is built for businesses of all sizes. Its intuitive interface supports small businesses while its scalable infrastructure meets enterprise requirements.

Can SmartCA help me with real-time financial reporting and analytics?

Yes. SmartCA provides real-time dashboards and analytics that give you clear visibility into your financial health and help you make faster decisions.

What security measures does SmartCA have in place to protect my financial data?

Security is a top priority for SmartCA. Data is hosted on secure cloud infrastructure with encryption, access controls, monitoring, and regular audits.

Can SmartCA be accessed from multiple devices, and is there a mobile app available?

SmartCA is accessible across devices and offers mobile access so you can manage your finances anytime, anywhere.

What types of businesses can benefit from SmartCA?

SmartCA supports retailers, IT firms, startups, manufacturers, service providers, and enterprises across industries.